{"id":15118,"date":"2020-09-08T04:00:00","date_gmt":"2020-09-08T04:00:00","guid":{"rendered":"https:\/\/www.unqork.com\/resources\/this-is-what-a-successful-no-code-community-looks-like\/"},"modified":"2024-04-02T21:17:45","modified_gmt":"2024-04-02T21:17:45","slug":"this-is-what-a-successful-no-code-community-looks-like","status":"publish","type":"resources","link":"https:\/\/www.unqork.com\/resource-center\/blogs\/this-is-what-a-successful-no-code-community-looks-like\/","title":{"rendered":"This Is What a Successful No-Code Community Looks Like"},"content":{"rendered":"\n        <section class=\"bs-section bs-section-a3e2e2f19668c5eafb3429750952aea3578f8222 bs-section---default bs-section--progress-bar-scroll  \"><div class=\"container-fluid\">\n        <div class=\"bs-row row   bs-row---default\">\n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \"><\/div>\n        <\/div>\n        <\/div><\/section>\n        \n\n        \n        <section class=\"bs-section bs-section-941a9519b8888fb1137181298afb174f1b021669 bs-section---default bs-section--newsroom-inner-banner bs-section--common-glow bs-section--blog-inner-banner  \"><div class=\"container\">\n        <div class=\"bs-row row   bs-row---default\">\n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \"><div class=\"taxonomy-resource-category wp-block-post-terms\"><a href=\"https:\/\/www.unqork.com\/resource-category\/blogs\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n        <div class=\"wp-block-post-date\"><time datetime=\"2020-09-08T04:00:00-05:00\">Sep 8, 2020<\/time><\/div>\n\n        \n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">4 <\/span> min read\n<\/div>\n\n\n        <h1 class=\"wp-block-post-title\">This Is What a Successful No-Code Community Looks Like<\/h1>\n        \n        <div class='media-elements bs-media-element---default enable'>    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<\/div>\n        <\/div><\/section>\n        \n\n        \n        <section class=\"bs-section bs-section-2dc45426efb946e580e9186429b4c6d302942f6b bs-section---default bs-section--inner-js-content bs-section--newsroom-inner-body  \"><div class=\"container\">\n        <div class=\"bs-row row   bs-row---default\">\n        \n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \">\n        \n        <p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">If you\u2019ve ever tried to learn how to code, you\u2019ve surely noticed the wealth of collaborative resources devoted to helping users at all levels learn and troubleshoot. That\u2019s because, like many things, building software is better when it\u2019s <\/span><a href=\"https:\/\/www.unqork.com\/resources\/articles\/enabling-more-collaborative-development-with-no-code\" target=\"_blank\" rel=\"noopener\">collaborative<\/a> and community-oriented. Think StackOverflow, Quora, pair programming, etc.\u2014people naturally gravitate towards these venues and methodologies because they know that when people come together to share knowledge, incredible things can happen.<\/p> \n<!--more--><p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">However, collaboration in coding can only be taken so far. Programming languages are difficult to learn and take years to master. This knowledge-gap places barriers between those with the technical know-how, and those without. As a result, it is extremely difficult for&nbsp;<\/span><a href=\"https:\/\/www.unqork.com\/resources\/articles\/when-software-fails\" target=\"_blank\" rel=\"noopener\">traditional software development<\/a> to become truly collaborative across an entire organization. This means that business teams, for example, are often reliant on IT teams to translate their expertise into code. Even the <a href=\"https:\/\/www.unqork.com\/resources\/articles\/what-enterprise-it-can-learn-from-startup-it\" target=\"_blank\" rel=\"noopener\">IT department<\/a> itself can break down into silos divided by expertise in a certain programming language.&nbsp;<\/p> \n<p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\"><a href=\"https:\/\/www.unqork.com\/resources\/articles\/why-now-for-no-code\" target=\"_blank\" rel=\"noopener\">No-code<\/a><\/span> is different because it <a href=\"https:\/\/www.unqork.com\/resources\/articles\/no-code-makes-software-development-more-human\" target=\"_blank\" rel=\"noopener\">humanizes enterprise application development<\/a> and gives everyone the ability to bring complex, sophisticated apps to life without code. Still, everyone needs to crowdsource a solution or ask a technical question from time to time. No-code communities are just as important as code-based communities\u2014but how are they different, and what do they look like?<\/p> \n<h2 dir=\"ltr\"><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">A Community of Pioneers<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">Whenever you are learning anything new, there are advantages to traveling a well-worn path\u2014many people before you have been in your shoes and they\u2019ve had the time to build a robust community with abundant resources. No-code is newer and those paths are only now being blazed. So, the community experience here may be different (but that doesn\u2019t mean it will be any less valuable).<\/span><\/p> \n<p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">With no-code, you get to play an instrumental role in building the no-code community and forging the path forward with us. When learning no-code, you\u2019re joining a community of <\/span><a href=\"https:\/\/www.unqork.com\/resources\/articles\/how-unqork-built-an-innovative-testing-framework-that-moves-at-the-speed-of-no-code\" target=\"_blank\" rel=\"noopener\">innovative<\/a>, fearless, and <a href=\"https:\/\/www.unqork.com\/resources\/articles\/how-the-croods-mentality-applies-to-innovation-in-business\" target=\"_blank\" rel=\"noopener\">forward-thinking<\/a> users (or \u201c<a href=\"https:\/\/www.unqork.com\/resources\/articles\/what-is-an-unqork-creator\" target=\"_blank\" rel=\"noopener\">Creators<\/a>\u201d as we call them at Unqork). <a href=\"https:\/\/techcrunch.com\/2020\/07\/21\/tracking-the-growth-of-low-code-no-code-startups\/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAN6-Arva1MVEkaGf6wyfZicRYZEx9h6Zy6ly5vNkuFCiGqutaUTNYD-KHcG2mQJqyk4uVhp8Oo47YONyKv7sqwDaPYGDz4UZv2UK8k2R_3VUC9VRZe8Ir9Iat3NzDnLvZ5_zLqOHLpR4EPVicoaxSo3Peph224Fzom3NQ8NNKcip\" target=\"_blank\" rel=\"noopener\">TechCrunch<\/a> estimates that companies in this sector are on track to raise at least $500 billion before the end of 2020. As the no-code movement continues to pick up speed, our development community is growing just as rapidly.<\/p> \n<h2 dir=\"ltr\"><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">Fostering Growth in Unqork Spaces&nbsp;<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">To better understand what the Unqork no-code community is like, we asked Technical Community Manager Colton Beach to tell us a bit about his role. Colton has been a leading force driving Unqork\u2019s Q&amp;A program and believes in the power of a strong development community. \u201cCommunity really strengthens buy-in, the <\/span><a href=\"https:\/\/www.unqork.com\/platform\" target=\"_blank\" rel=\"noopener\">platform<\/a> itself, and retention,\u201d he says. \u201cIt accelerates innovation on the platform, increases adaptation and productivity, <a href=\"https:\/\/www.unqork.com\/resources\/articles\/a-guide-to-tackling-your-technical-debt\" target=\"_blank\" rel=\"noopener\">cuts down on costs<\/a>, and more. It\u2019s really something to tap into and not to leave unnoticed.\u201d<\/p> \n<p>Within the last 10 years, there\u2019s been a surge of interest in community-building in the tech industry. From conferences to thought leadership to team buy-in, industry leaders have noticed that online communities are much more than a forum for Q&amp;As. We wanted to bring this trend to no-code in a way that was organic and sustainable.<\/p> \n<blockquote> \n <p><strong>Unqork\u2019s Stack Overflow community&nbsp;now boasts a 97% response rate, and the average question receives a response within 30 minutes (including on weekends).&nbsp;<\/strong><\/p> \n<\/blockquote> \n<p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">We took our time, starting small to ensure we could expand sustainably and maintain high-quality documentation. The Enablement Team partnered with Stack Overflow to build out a forum for users to pose questions to other no-code Creators, browse existing threads, and generally immerse themselves in the knowledge of the community. Shortly after launching the forum, we saw a 222% increase in the use of the Q&amp;A platform. <\/span><a href=\"https:\/\/stackoverflow.com\/c\/unqork\/questions\" target=\"_blank\" rel=\"noopener\">Unqork\u2019s Stack Overflow community<\/a> now boasts a 97% response rate, and the average question receives a response within 30 minutes (including on weekends).&nbsp;<\/p> \n<p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">To further encourage a <\/span><a href=\"https:\/\/www.unqork.com\/resources\/articles\/7-steps-for-a-successful-no-code-platform-rollout\" target=\"_blank\" rel=\"noopener\">successful rollout<\/a>, we also implemented an incentive program for subject matter experts. The SMEs (both internal and external) are the backbone of the program and make it as successful as it is. Once our initial metrics were in and looking good, we knew we had a powerful resource to roll-out to our partners and clients.&nbsp;<\/p> \n<p>We\u2019re finding that these communities are not only helpful for our users, but they also provide insight that helps elevate what we can offer our community. We use these forums to find out what kind of training and documentation we need to spend more time on, uncover gaps in the knowledge base, and learn about how our users are interacting with the platform. On the symbiotic relationship between the Unqork platform and the Unqork Creator, Colton notes: \u201cIt helps the community because they\u2019re getting their questions answered, but it\u2019s also going straight back to the platform and informing what we create for them. It\u2019s very customer-centric, which is exactly how it should be.\u201d&nbsp;<\/p> \n<p><span style=\"text-align: center;\">Ultimately, the collaboration that\u2019s happening in no-code communities is different than that of coding communities. No-code operates within a visual interface, so posing questions may require a descriptive process rather than simply copy-pasting code for review. But being able to explain a problem is half of the battle\u2014and we firmly believe that this accessibility is what makes the Unqork community and no-code itself so unique.&nbsp;<\/span><\/p> \n<h2 dir=\"ltr\"><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">What Makes a Successful Tech Community?&nbsp;<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">As our communities grow, we continuously ask ourselves what success looks like in alignment with our long-term goals. We\u2019ll know that we have a successful tech community when we have a group of engaged and enthusiastic users on the platform, who want to contribute to the community. Perhaps most importantly, we also want internal and external Unqork users to see themselves as part of the same community\u2014all working toward a better platform.<\/span><\/p> \n<p><span id=\"docs-internal-guid-6568f801-7fff-17fe-2e93-ac5e9e99cda4\">One of our long-term goals is to build no-code out as a skill that everyone recognizes, the same way you might recognize a Python <\/span><a href=\"https:\/\/www.unqork.com\/resources\/articles\/what-is-a-citizen-developer\" target=\"_blank\" rel=\"noopener\">developer<\/a>. We\u2019re working toward this goal by offering LinkedIn badging, pushing to get no-code courses in colleges and universities, and partnering with organizations to host community events. Ultimately, we\u2019re ushering in a new generation of Creators certified in Unqork\u2014and our online user communities are a huge part of that. More than being a place for simple Q&amp;A responses, our communities are about connecting people around a common goal and building something that in some way, makes the world a better place.&nbsp;<\/p> \n<p><span style=\"color: rgb(36, 46, 59); font-family: Inter; font-size: 19px;\">Want to learn more about how no-code can be used at your organization?&nbsp;<\/span><a data-internal=\"false\" href=\"https:\/\/forms.unqork.com\/demo\/\" style=\"font-weight: 600; text-decoration-line: none; font-family: Inter; font-size: 19px;\" target=\"_blank\" rel=\"noopener\">Schedule&nbsp;a personalized demonstration<\/a><span style=\"color: rgb(36, 46, 59); font-family: Inter; font-size: 19px;\">&nbsp;with one of our in-house experts. Also, sign-up for&nbsp;<\/span><a data-internal=\"false\" href=\"https:\/\/forms.unqork.com\/newsletter-subscribe\/\" style=\"font-weight: 600; text-decoration-line: none; font-family: Inter; font-size: 19px;\" target=\"_blank\" rel=\"noopener\">the Unqork newsletter<\/a><span style=\"color: rgb(36, 46, 59); font-family: Inter; font-size: 19px;\">&nbsp;to keep up-to-date on the latest in the world of no-code.&nbsp;<\/span><\/p>\n        <\/div>\n        <\/div>\n        <\/div><\/section>\n         \n        \n        <section class=\"bs-section bs-section-be24a151ee5ee16e1dd8cbbd9d8701665c7cdf01 bs-section---default bs-section--common-posts bs-section--common-related-post bs-section--blog-inner-post-slider bs-section--see-how-unqork-slider  \"><div class=\"container\">\n        <div class=\"bs-row row   bs-row---default\">\n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \">\n        <h2 class=\"wp-block-heading 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