{"id":13333,"date":"2021-03-12T05:00:00","date_gmt":"2021-03-12T05:00:00","guid":{"rendered":"https:\/\/www.unqork.com\/resources\/how-no-code-prepares-firms-for-the-future-of-financial-services\/"},"modified":"2024-04-02T20:21:09","modified_gmt":"2024-04-02T20:21:09","slug":"how-no-code-prepares-firms-for-the-future-of-financial-services","status":"publish","type":"resources","link":"https:\/\/www.unqork.com\/resource-center\/blogs\/how-no-code-prepares-firms-for-the-future-of-financial-services\/","title":{"rendered":"How No-Code Prepares Firms for the Future of Financial Services"},"content":{"rendered":"\n        <section class=\"bs-section bs-section-a3e2e2f19668c5eafb3429750952aea3578f8222 bs-section---default bs-section--progress-bar-scroll  \"><div class=\"container-fluid\">\n        <div class=\"bs-row row   bs-row---default\">\n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \"><\/div>\n        <\/div>\n        <\/div><\/section>\n        \n\n        \n        <section class=\"bs-section bs-section-941a9519b8888fb1137181298afb174f1b021669 bs-section---default bs-section--newsroom-inner-banner bs-section--common-glow bs-section--blog-inner-banner  \"><div class=\"container\">\n        <div class=\"bs-row row   bs-row---default\">\n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \"><div class=\"taxonomy-resource-category wp-block-post-terms\"><a href=\"https:\/\/www.unqork.com\/resource-category\/blogs\/\" rel=\"tag\">Blogs<\/a><\/div>\n\n        <div class=\"wp-block-post-date\"><time datetime=\"2021-03-12T05:00:00-05:00\">Mar 12, 2021<\/time><\/div>\n\n        \n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> min read\n<\/div>\n\n\n        <h1 class=\"wp-block-post-title\">How No-Code Prepares Firms for the Future of Financial Services<\/h1>\n        \n        <div class='media-elements 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 <\/div>\n        <\/div>\n        <\/div><\/section>\n        \n\n        \n        <section class=\"bs-section bs-section-2dc45426efb946e580e9186429b4c6d302942f6b bs-section---default bs-section--inner-js-content bs-section--newsroom-inner-body  \"><div class=\"container\">\n        <div class=\"bs-row row   bs-row---default\">\n        \n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \">\n        \n        <p dir=\"ltr\"><em><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">Here\u2019s how no-code can help finance firms prepare for three key trends that are driving change in the industry in 2021.<\/span><\/em><\/p> \n<!--more--><p dir=\"ltr\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">A global <\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/how-the-pandemic-has-changed-government-attitudes-around-digital-transformation\" target=\"_blank\" rel=\"noopener\">pandemic<\/a>, a turbulent presidential election, and a fragile national economy wreaked havoc on every major industry in 2020, especially <a href=\"https:\/\/www.unqork.com\/solutions\/financial-services\" target=\"_blank\" rel=\"noopener\">financial services<\/a>. Now that we\u2019re in a new year, it\u2019s time to look ahead and prepare for upcoming market transformations. Here, we\u2019ve highlighted three key trends to watch out for that will help financial firms remain relevant, competitive, and ready for anything the future holds.&nbsp;<\/p> \n<h2 dir=\"ltr\" role=\"presentation\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">More Customer-Driven Initiatives<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">In an increasingly competitive landscape, excellent <\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/ushering-in-a-new-era-of-customer-service-with-no-code\" target=\"_blank\" rel=\"noopener\">customer service<\/a> is an important differentiator. Companies must continue to deliver high-quality service to current customers, while also addressing the needs and expectations of two customer segments that have historically been overlooked by traditional financial institutions: The \u201c<a href=\"https:\/\/www.unqork.com\/resources\/banking\/reinventing-wealth-management-for-mass-affluent-customers\" target=\"_blank\" rel=\"noopener\">mass affluent<\/a>\u201d and the young.&nbsp;<\/p> \n<blockquote> \n <p dir=\"ltr\"><strong>Financial firms can use no-code applications to pivot quickly in order to meet evolving customer demands, particularly when it comes to delivering remote on-demand access to information and services.&nbsp;<\/strong><\/p> \n<\/blockquote> \n<p><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\"><strong>Mass affluent<\/strong> individuals\u2014those who are not ultra-rich, but far wealthier than the average person\u2014control just over a quarter of the nation\u2019s wealth. They are tech-savvy and financially informed, preferring explicit and accessible <\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/digital-is-a-necessity-not-an-accessory\" target=\"_blank\" rel=\"noopener\">digital<\/a> banking. As mass affluent consumers continue to rise in number, banks must redefine and reevaluate their approach to customer service. They must find ways to provide high-quality customer service at scale, which will mean combining self-service functionality with highly automated back-end processes.<\/p> \n<p><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">Firms must also emphasize catering to the needs of <strong>the younger demographic<\/strong>. In the past, wealth management firms supported themselves by providing high-touch service to a small group of high-net-worth clients. Now that the &#8220;<\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/how-wealth-management-firms-should-prepare-for-the-great-wealth-transfer\" target=\"_blank\" rel=\"noopener\">Great Wealth Transfer<\/a>&#8221; is expected to bestow an unprecedented $68 trillion on Gen Xers and millennials in the next 30 years, wealth managers must turn their attention to courting these groups. Today\u2019s younger customers aren\u2019t afraid to search for their own answers and they actively seek out finance firms that offer robust self-service portals in addition to (or even instead of!) in-person interactions.<\/p> \n<p><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">Financial firms can use no-code applications to pivot quickly in order to meet evolving customer demands, particularly when it comes to delivering remote on-demand access to information and services. Prioritizing customer service of these new customer segments will set banks apart in a crowded market and set them up for a <\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/future-proofing-your-enterprise-with-no-code\" target=\"_blank\" rel=\"noopener\">future<\/a> of success.<\/p> \n<h2 dir=\"ltr\" role=\"presentation\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">More Citizen Developers<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">For industries like financial services, there are many benefits to encouraging the \u201c<\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/what-is-a-citizen-developer\" target=\"_blank\" rel=\"noopener\">citizen developer<\/a>\u201d and democratizing development. By empowering business users to build and edit workflows without relying on IT, companies can foster <a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/accelerating-innovation-in-insurance-with-a-no-code-platform-2\" target=\"_blank\" rel=\"noopener\">innovation<\/a> and reduce <a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/five-factors-slowing-your-developers-down\" target=\"_blank\" rel=\"noopener\">project backlogs<\/a>. As firms continue to explore how no-code solutions revolutionize day-to-day activities, we expect to see more citizen developers pop up within formal business functions.<\/p> \n<p style=\"text-align: center;\"><iframe loading=\"lazy\" allow=\"autoplay; fullscreen\" allowfullscreen allowtransparency=\"true\" class=\"wistia_embed lazyload\" frameborder=\"0\" height=\"557\" msallowfullscreen=\"\" name=\"wistia_embed\" scrolling=\"no\" data-src=\"https:\/\/fast.wistia.net\/embed\/iframe\/cngy5em752\" title=\"Demo: Wealth Management Client Onboarding App Video\" width=\"990\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-load-mode=\"1\"><\/iframe><script src=\"https:\/\/fast.wistia.net\/assets\/external\/E-v1.js\" async><\/script><small>Watch this brief demonstration to see how Unqork can be used to address specific business challenges.<\/small><\/p> \n<p><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">However, firms embracing citizen development must ensure it doesn\u2019t devolve into digital anarchy. While we at Unqork proudly support <\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/discussing-dei-at-unqork-with-netta-jenkins-vp-of-global-inclusion\" target=\"_blank\" rel=\"noopener\">digital democratization<\/a>, we believe in a fairly regulated and controlled digital creation environment. <a href=\"https:\/\/www.unqork.com\/platform\" target=\"_blank\" rel=\"noopener\">Unqork\u2019s no-code platform<\/a> empowers business users to create new solutions, while allowing the organization to control the look, feel, and application of Unqork-built software within their digital ecosystem.<\/p> \n<h2 dir=\"ltr\" role=\"presentation\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">More Partnerships and Collaboration&nbsp;<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">The COVID-19 pandemic has increased demand for services that are purchased and delivered virtually. As of <\/span><a href=\"https:\/\/www.bankbusiness.us\/the-power-of-collaboration-financial-services-organizations-and-fintechs-working-together-to-meet-customer-needs\/\" target=\"_blank\" rel=\"noopener\">June 2020<\/a>, 69% of millennials and 76% of Gen Zers prefer to work with a single financial institution. However, it can be challenging for one company to offer all the specialized functionality that customers need (e.g., a digital-minded startup may streamline home improvement loans, but may not have the expertise or infrastructure to offer a credit card). Even though market competition remains fierce, we predict that financial institutions will become more open to collaborating with other companies to advance and fulfill customer service requirements. Adopting a <a href=\"https:\/\/www.forbes.com\/sites\/moorinsights\/2020\/12\/16\/collaboration-is-the-new-competition-in-fintech\/?sh=4661fbda6e6f\" target=\"_blank\" rel=\"noopener\">\u201cwin-together\u201d mentality<\/a> will help firms offer more services, remain relevant, and zoom towards the future.&nbsp;&nbsp;<\/p> \n<p><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">At Unqork, we believe in the power of working together. We <\/span><a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/how-our-technology-partners-elevate-unqork-no-code-application-development\" target=\"_blank\" rel=\"noopener\">partner<\/a> with institutions like Plaid, DocuSign, Eigen, <a href=\"https:\/\/www.unqork.com\/partners\/technology\" target=\"_blank\" rel=\"noopener\">and many more<\/a> to help our users build and deploy reliable applications that give them more of what they need and solve the toughest business challenges. Unqork\u2019s robust <a href=\"https:\/\/www.unqork.com\/resources\/blog-articles\/what-is-an-api-and-how-does-it-relate-to-no-code\" target=\"_blank\" rel=\"noopener\">API<\/a> functionality makes it easy to seamlessly integrate multiple services into one single hub.&nbsp;<\/p> \n<h2 dir=\"ltr\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">Future-Proof the Financial Industry with No-Code<\/span><\/h2> \n<p dir=\"ltr\"><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">After this year\u2019s ups and downs, proclaiming no-code can help us prepare for future challenges seems a bit like tempting fate. We know the Unqork platform can rise to the occasion. Our no-code platform offers everything you need to responsibly manage citizen development, build enterprise apps that appeal to a wide range of customers, and support collaboration to inspire innovation. No matter what the next few months have in store, no-code can help you discover new opportunities and create your own journey.<\/span><\/p> \n<p><em><span id=\"docs-internal-guid-2a04a95e-7fff-4bce-ed0f-fafeeed33be6\">Learn how no-code can help you achieve business goals by scheduling a <\/span><a href=\"https:\/\/forms.unqork.com\/demo\" target=\"_blank\" rel=\"noopener\">personalized demonstration<\/a> with one of our in-house experts. Also, sign up for the <a href=\"https:\/\/forms.unqork.com\/newsletter-subscribe\" target=\"_blank\" rel=\"noopener\">Unqork newsletter<\/a> to stay up-to-date on the latest in the world of no-code.<\/em><\/p>\n        <\/div>\n        <\/div>\n        <\/div><\/section>\n         \n        \n        <section class=\"bs-section bs-section-be24a151ee5ee16e1dd8cbbd9d8701665c7cdf01 bs-section---default bs-section--common-posts bs-section--common-related-post bs-section--blog-inner-post-slider bs-section--see-how-unqork-slider  \"><div class=\"container\">\n        <div class=\"bs-row row   bs-row---default\">\n        <div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \">\n        <h2 class=\"wp-block-heading has-text-align-left has-unqork-blue-color has-text-color\">You Might Also Be Interested in<\/h2>\n        <\/div>\n        <\/div>\n        \n        \n        \n        <div class=\"bs-row row   bs-row---default\">\n        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